FAQ

Hosted in Quebec, Canada. Your data stays in Canada under Quebec’s Law 25 framework. Some of our infrastructure vendors may be U.S. companies subject to the CLOUD Act; our sovereignty page gives a transparent breakdown.

AES-256 encryption at rest and TLS in transit, role-based access controls, and audit logging for sensitive actions. Built for Canadian law firms.

We provide consent, mapping and documentation tools to support Law 25 compliance. You remain responsible to your law society.

Taxes follow the province set in your profile / firm settings. In Quebec: GST + QST. Elsewhere in Canada: GST/HST by province. Manual rates are also available when needed.

Yes. Tax rules apply based on your firm configuration and invoice options. Always verify province and tax registration numbers in settings.

The tax engine keeps subtotals, taxes and totals consistent across invoices and previews, regardless of how you create the invoice.

Yes. We support LexPort migrations. Contact us to plan importing your clients, matters, and essential data.

Yes. Import clients, matters, and contacts via CSV or Excel in the app. Our team can also help free of charge at onboarding.

A simple CSV import can take minutes. A full LexPort migration depends on volume; we schedule it with you to minimize downtime.

Trust entries are immutable once recorded, with no silent edits. You get the reconciliation and reports expected for regulatory compliance.

Yes, through traced correcting or adjusting entries, never by overwriting history. The audit trail stays intact.

Yes. It covers the basics of Quebec trust accounting: fund segregation, immutability, and reconciliation tools.

10 days, no credit card required to start. Explore the product before choosing Essentiel or Avancé.

Plans (Essentiel, Avancé) are listed on the Pricing page. Cancel anytime.

Yes. From Settings → Subscription you can upgrade or adjust your plan. Proration is handled via the billing portal.

Established solutions were often built in stages, with separate tools bolted on over the years. PragmaLegal was designed from the start as one system: matters, billing and trust accounts talk to each other natively. Most importantly, your data is hosted in Canada (Quebec Law 25), with an architecture built around the obligations of Quebec professional orders. Many US-hosted competitors cannot match that the same way.

Quebec firms are subject to Quebec Law 25 and their bar’s confidentiality rules. Hosting in Canada reduces exposure to the US CLOUD Act and makes it easier to demonstrate data sovereignty to clients and your bar.

Yes. Unlike many solutions where trust accounts are a costly add-on, PragmaLegal includes trust account management from the Essentiel plan, with immutable entries and reconciliation tools.